gtc
General Terms and Conditions
1. General
Following general terms an conditions are valid for all contracts, shipments and other services. I disagree to diverging terms. All further subsidiary arrangements need a written permission of my person.
2. Date of Contract:
By clicking on the button ‘place order’ you do a binding order of the items in the shopping card. You receive an affirmation that your order is in right after the order is send. The purchase contract is valid by the shipping affirmation or by the shipping of the items. The contract comes into effect with:
Hartmut Kiewert
Spinnereistraße 07 // PF 102
04179 Leipzig
3. Insight of the wording of a contract:
The wording of the contract will be saved. You can review the general terms and conditions any time on every page of my onlineshop (https://en.hartmutkiewert.de/shop/).
4. Delivery
Products that are in stock I will bring to my logistic partner within 5 days after I have received your payment.
If I am not able to supply the ordered products without my own fault, and in case our distributors are not able to fulfill their contractual obligations, I reserve the right to withdraw from the sales contract. In case my logistics partner is unable to deliver your order due to a wrong shipping address, I have to charge you for the return shipping plus the additional shipping costs.
For deliveries outside of the European Union, I will not charge any General Sales Tax / Value Added Tax. Customs Charges, Taxes and other charges that might apply through the delivery have to be covered by the customer.
5. right of rescission
The Right of Withdrawal does not apply to retailers.
Right of Withdrawal for the Consumer
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date on which you, or a representativ who is not the carrier, has taken the goods in possesion. To exercise your right of withdrawal, you must inform me (Hartmut Kiewert, Helmholtzstraße 7, 04177 Leipzig, Germany, Phone: +49 (0) 151 41238043,e-Mail: mail@hartmutkiewert.de), by means of a clear explanation (e.g. letter, or email) of your decision to withdraw from this contract. In order to meet the withdrawal time limit, it is sufficient to send the message about the right of withdrawal before the withdrawal deadline.
Effects of withdrawal
If you withdraw from this contract, I will refund all the payments I have received from you, including delivery costs (with the exception of any additional costs arising from the fact that you have chosen a type of delivery other than standard delivery) immediately and at the latest within fourteen days from the date on which the notice of withdrawal is received by me. For this refund, I will use the same method of payment that you used for the initial transaction, unless you explicitly agree otherwise; in any case there will be no additional fees for you. I may withhold the refund until I have received the goods or until you can prove that you have returned the goods, depending on whichever is the earlier.
You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the withdrawal of this contract. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is due to an unnecessary use of the nature, characteristics and functioning of the goods.
6. Pricing
All prices are listed in Euro with or without VAT according to applicable national and international tax regulations and are quoted Ex-Works, excluding packaging, freight, insurance, postage or any other local applicable duties and taxes.
Additional Shipping Costs apply (see 7). Prices are only valid from the current offer.
7. Shipping Costs
Shipping costs within Germany:
Posters:
5,- Euro
Postcards, Stickers:
1,60 Euro
Books:
3,- Euro
Shipping costs within the EU:
Posters:
14,- Euro
Postcards, Stickers:
3,70 Euro
Books:
14,- Euro
Orders that contain items with different shipping cost categories, the shipping costs will be calculated according to the highest category.
Items which are in store I will bring to my logistic partner within 7 working days after receipt of payment.
8. Customs Duties and Fees
If you order posters for delivery to destinations outside the EU, it may be possible that customs duties and taxes for import are charged as soon as the parcel reaches the shipping address. Any such additional fees for this customs clearance have to be paid by the purchaser; I have no influence on these charges. Tariff / customs regulations differ strongly from country to country so that the purchaser should contact the local customs authorities for further details. The same applies to transfers/ payments made from outside the EU. Here again, it is advisable to inform yourself in advance of potential fees for payment transactions.
Currently I ship only within the EU.
9. Conditions Of Payment
I accept payment via Bank Transfer and PayPal.
a) Payment via Bank Transfer (Payment In Advance)
After confirming your oder, you will receive an order confirmation within a few minutes that contains my bank details. All bank transfer transaction fees have to be borne by the customer. I will ship your order shortly after I receive your payment.
b) Payment via PayPal
Here you can choose between PayPay, PayPal service payment by Credit Card and PayPal service payment by Direct debit. (Direct debit is only available for customers from Germany.) After finishing your order process you will be forwarded to the PayPal website, where you can pay for your order. I will ship your order after receiving the full amount.
10. Warranty
Warranty is in comply with legal requirements. For complaints I ask for proof of sales date via invoice and shipping of the good(s) including a copy of the invoice to:
Hartmut Kiewert
Spinnereistraße 07 // PF 102
04179 Leipzig
Germany
Normal wearout of the good(s) does not constitute a warranty claim.
11. Rights Of Ownership
The seller reserves the rights and ownership to any and all delivered goods until receipt of full payment for the respective goods.
12. Storage Of Data
Acquisition, Processing and Utilization of Personal Data
You can visit my website without having to provide information regarding yourself. I only save access data with no personal connection, such as the requesting host address, the website you are visiting us from or the name of the requested file. This information is solely used for improving our internet service and is not analysed in a way that can be traced back to you. Personal data are collected only when you decide to provide it to me in the context of your goods order. I use your data without your express permission solely for the handling of your order. After the handling of the order has been completed and I have received your full payment, your personal data will be blocked for other usage and will be erased at the end of regulations according to tax law and commercial law, provided that you have not agreed expressly to the further use of your data.
Tranfers of Personal Data
The transfer of data takes place to the mail-order firm assigned for the delivery to the extent necessary to deliver your order. For the processing of payments I pass on the relevant data to the authorized banking institution. A passing on to other third parties does not take place.
Use of Cookies
So that you can order in my online shop, a so-called Session-Cookie is put by the call of certain sides. This is a small text file that will automatically be deleted by your computer at the end of your browser session. The file only serves the purpose of making the use of certain applications possible, e.g. my shopping basket system. To be able to use my shopping basket, the [temporary/permanent] cookies must be enabled! If you do not agree with this, you can not order.
Data Security
We employ technical and organisational measures in order to safeguard my website and other systems against loss, destruction, access, changes or the distribution of your data by unauthorised persons.
Right of access to personal data
Due to the Federal data protection law (Bundesdatenschutzgesetz) you have the right to free information about your stored data at any time as well as the right to correct, lock or delete these data.
Revocation of consent
The following consent you gave if necessary in the process of the order process expressly. I would like to inform you that you can always retract your consent anytime with effect for the future.
Storage of the contract text
I store your order data and send them to you by E-Mail. You can view our GTC anytime here.
Contact partner for data protection
With questions to the elevation, processing or use of your personal data, for information, correction, blockage or deletion of data as well as revocation of consents please contact:
Hartmut Kiewert
Spinnereistraße 07 // PF 102
04179 Leipzig
Germany
or via e-mail to: mail@hartmutkiewert.de
13. Applicable Law
All disputes, that develop from or due to this agreement, German right under exclusion of the Uniform Law on the International Sale of Goods (CISG) is valid.
14. Vendor Information
Hartmut Kiewert
Spinnereistraße 07 // PF 102
04179 Leipzig
Germany
Tel: 0151 41238043
Tax-ID: 232/238/17238
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complaints procedure
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.